lol646m Privacy Policy — How We Protect Your Data

1. Introduction

lol646m ("lol646m," "we," "us," "the Platform") operates the online gaming platform accessible at lol646m.best. As a licensed Philippine gaming operator, lol646m is a personal information controller under Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), and its implementing regulations issued by the National Privacy Commission ("NPC").

This Privacy Policy describes the personal data lol646m collects from registered members and visitors, the purposes for which that data is processed, the conditions under which it is shared with third parties, the security measures in place to protect it, and the rights available to you as a data subject under Philippine law.

By registering an account on lol646m, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please do not register or use the lol646m platform.

This policy applies to all personal information processed by lol646m in connection with the platform's operation, regardless of whether the processing occurs on lol646m's own systems or through authorised third-party service providers acting on lol646m's behalf.

2. Personal Data We Collect

lol646m collects the minimum personal data necessary to operate a licensed gaming platform, verify member identity, process payments, and comply with applicable regulations. The categories of personal data we collect include:

Registration and Identity Data

• Full legal name (as it appears on a government-issued ID)
• Date of birth
• Philippine mobile number or email address
• Username and encrypted password
• Residential address (required for KYC verification and certain withdrawal processing)

Identity Verification (KYC) Documents

• Scanned or photographed copies of government-issued Philippine ID (PhilSys card, passport, driver's licence, SSS, UMID, postal ID, or equivalent)
• Selfie or liveness verification image where required by our compliance process

Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment method details (e.g., GCash registered name and number, bank account name)
• Transaction reference numbers provided by payment processors
• Wallet balance history and betting transaction records

Gameplay and Activity Data

• Games played, bet amounts, game outcomes, and session duration
• Bonus and promotion participation records
• Chat messages sent in lol646m's live bingo rooms and other social features

Technical and Device Data

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session logs including login and logout timestamps
• Cookies and similar tracking technology data (see Section 6)

Communications Data

• Records of support conversations (chat logs, email correspondence)
• Feedback or complaint submissions

3. How We Collect Your Data

lol646m collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion on lol646m.
• Automatically — as you browse and interact with the lol646m platform, our systems automatically collect technical and gameplay data including IP address, device information, and session activity logs.
• Through cookies and similar technologies — as described in Section 6 of this policy.
• From payment processors — when you deposit or withdraw via GCash, Maya, or other payment channels, the relevant processor may share transaction confirmation data with lol646m for the purpose of crediting or debiting your account.
• From identity verification providers — lol646m uses third-party KYC services to verify the authenticity of identity documents submitted by members. These providers process document images on lol646m's behalf and return a verification result.
• From regulatory authorities — lol646m may receive information from its licensing authority or from Philippine government agencies in the course of compliance activities, such as anti-money laundering screening.

4. Why lol646m Uses Your Personal Data

lol646m processes member personal data only for defined, legitimate purposes. The table below shows the main purposes for which each category of data is used:

lol646m does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or being required to do so by law.

5. Who lol646m Shares Your Data With

lol646m does not sell your personal data to any third party. We share personal information only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

Authorised Service Providers (Data Processors)

lol646m works with third-party service providers who process personal data on our behalf under written data processing agreements. These include:

• Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet gateway providers, and card payment processors. These providers receive the minimum data necessary to complete the payment transaction.
• KYC and identity verification providers — receive scanned ID documents and biometric verification images to verify member identity in compliance with our licensing obligations.
• Game software providers — may receive anonymised player session data for the purpose of delivering game outcomes and detecting technical issues.
• Cloud infrastructure providers — lol646m's platform is hosted on secure cloud infrastructure. The provider has access to encrypted data as part of infrastructure management.
• Customer support platforms — live chat and ticketing system providers process support interaction data on lol646m's behalf.

All service providers are contractually bound to use your data only for the specified purpose and to maintain appropriate security standards.

Regulatory and Legal Disclosures

lol646m is required by Philippine law to share certain personal data with regulatory and law enforcement authorities, including but not limited to: the gaming regulatory authority that issued lol646m's licence, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission. lol646m will comply with lawful requests from these bodies.

lol646m may also disclose data where required by a valid court order or in connection with legal proceedings to which lol646m is a party.

No Unauthorised Third-Party Marketing

lol646m does not share your personal data with any third party for that party's own marketing purposes. If you have opted in to receive promotional communications from lol646m, those communications are sent by lol646m directly and are not shared with advertisers or data brokers.

6. Cookies and Similar Technologies

lol646m uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small data file stored on your device when you visit a website. lol646m uses the following types of cookies:

• Strictly necessary cookies — Required for the platform to function. These maintain your login session, remember your language preference, and ensure security features work correctly. These cannot be disabled without breaking core platform functionality.
• Functional cookies — Remember your preferences (such as last game played or preferred display settings) to improve your experience. You can disable these, but certain features may not work as expected.
• Analytics cookies — Used to understand how members interact with the lol646m platform in aggregate. The data collected is anonymised or pseudonymised and used only to improve the platform. lol646m uses analytics tools from reputable providers under data processing agreements.

lol646m does not use third-party advertising cookies or allow advertising networks to place cookies on your device through the lol646m platform.

You can manage cookie settings through your browser. Note that disabling strictly necessary cookies may prevent you from logging in or using certain features of lol646m.

7. How Long We Keep Your Data

lol646m retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data — Retained for the duration of your active membership and for a minimum of five (5) years after account closure. This period is required under Philippine anti-money laundering regulations and gaming licence conditions.
• Financial transaction records — Retained for a minimum of five (5) years from the date of the transaction, in line with AMLA requirements.
• Gameplay activity data — Retained for three (3) years from the date of the activity, unless required for longer for regulatory or legal purposes.
• Support communications — Retained for two (2) years from the date of the interaction, unless the subject matter requires longer retention for legal proceedings.
• KYC documents — Retained for five (5) years after account closure or longer if required by the licensing authority or law enforcement.

After the applicable retention period expires and there is no ongoing legal or regulatory obligation to retain the data, lol646m securely destroys or anonymises the personal data.

8. How lol646m Secures Your Data

lol646m implements organisational and technical security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption in transit — All data transmitted between your device and the lol646m platform is encrypted using TLS (Transport Layer Security). The padlock icon in your browser's address bar confirms this connection is secure.
• Encryption at rest — Sensitive personal data stored on lol646m's servers, including passwords and financial data, is encrypted at rest. Passwords are hashed and cannot be recovered in plaintext even by lol646m staff.
• Access controls — Access to personal data within lol646m's systems is restricted to staff who need it to perform their authorised duties. Access rights are reviewed regularly.
• Two-factor authentication — lol646m supports two-factor authentication (2FA) for member accounts to reduce the risk of unauthorised access.
• Regular security assessments — lol646m conducts periodic security reviews and vulnerability assessments of its platform and infrastructure.
• Data breach response — lol646m has a documented incident response procedure. In the event of a personal data breach that poses a risk to affected members, lol646m will notify the National Privacy Commission and affected members in accordance with NPC Circular 16-03 and DPA requirements.

While lol646m takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account login credentials secure. Do not share your lol646m password with anyone, and contact support immediately if you suspect unauthorised access to your account.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lol646m. These rights can be exercised by contacting us at support@lol646m.best with a clear description of your request and sufficient information to verify your identity.

lol646m will respond to verified data subject requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by up to a further thirty (30) business days, and you will be notified of the extension and the reason for it.

10. Minors

lol646m does not knowingly collect personal data from individuals under the age of 21. The platform is strictly for adults aged 21 years and above. Age verification is conducted as part of the registration and KYC process.

If lol646m discovers that personal data has been collected from a person under 21 years of age — whether through a false declaration at registration or any other means — the account will be closed immediately, all funds will be returned to the originating payment method, and all associated personal data will be deleted from our systems as quickly as technically possible.

If you are a parent or guardian and believe your child has registered an account on lol646m, please contact us immediately at support@lol646m.best so we can investigate and take appropriate action.

11. Changes to This Privacy Policy

lol646m may update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable regulatory requirements. When material changes are made, we will notify registered members by email or through a prominent notice on the lol646m platform at least seven (7) days before the changes take effect.

The updated policy will be published on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of lol646m after the effective date of a revised policy constitutes your acceptance of the updated terms.

If the proposed changes are material and you do not accept them, you may close your account by contacting our support team before the effective date of the changes.

12. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by lol646m, please contact our Data Protection Officer (DPO):

• Email: support@lol646m.best (subject line: "Privacy / DPO Request")
• Live Chat: Available 24/7 through the lol646m platform after login
• FAQ: Visit the lol646m FAQ page

lol646m's DPO is responsible for overseeing the platform's compliance with the Data Privacy Act and for handling data subject rights requests. We aim to acknowledge all privacy-related inquiries within three (3) business days and resolve them within the statutory timeframes.

If you are not satisfied with lol646m's response to a privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) through their official channels.